FAQ

Who is this for?

This is for the men who are looking to put that finishing touch onto a well crafted outfit. We want to add those subtle details that take your look to the next level.


Will this work for?

We pride ourselves on strong masculine designs and materials that compliment a range of styles and fits. If however you don't vibe with the style, fit, look or feel of our products just email [email protected] and we will process your refund immediately no questions asked.


What makes you different?

We leave no stone unturned. Each design was hand drawn, crafted to perfection and battle tested for three years before we made them available to the public. Our products are made from heavy grade stainless steel making them extremely durable. We guarantee they will not tarnish, rust or discolour throughout their entire lifetime. We also provide a complimentary polishing cloth with each order to keep your chain shining the way it did the first day you got it.


What exactly do i get?

In your order you can expect;

- Pendant of your choice with engraved Artesano branding

- 2mm Rope chain with lobster clasp

- Artesano Madrid Microfibre polishing cloth

- Artesano branded display box

- Authenticity Certificate with purchases name*


When will my chain arrived?

We offer same day processing and orders shipped within 24 hours. Arrivals are expected to be less than 72 hours.


Is this really covered by 100% money back guarantee?

Yes! At Artesano we do not want our products sitting in the back of the drawer, never to see the light of day. If you are not happy with your purchase please contact us for a full refund. It's as simple as that.

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